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Certification
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American Hotel And Lodging Educational Institute (AHLEI)
Exam 1: Certified Hotel Administrator
Path 4
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Question 1
Multiple Choice
A room that has a patio or a balcony overlooking a garden or water is termed as:
Question 2
Multiple Choice
The number of rooms reserved for one group is called a:
Question 3
Multiple Choice
Aisle is the term for the space between sets of tables, chairs or booths in order to allow a passage. It is also known as:
Question 4
Multiple Choice
A guest room that is guaranteed by a credit card or an advance payment if the arrival is later than 6:00 p.m. is called:
Question 5
True/False
In the U.S. and Canada, the term "Black Tie" is used to indicate a tuxedo.
Question 6
Multiple Choice
A hotel employee who is responsible for supervising the work of staffs whose primary responsibility is to carry luggage, run errands, etc, is called:
Question 7
Multiple Choice
The term "Bet and Breakfast" is used for the rate that includes breakfast in addition to room. It is the same as:
Question 8
Multiple Choice
A suite or room that is arranged for the convenience, comfort, and socialization of guests, which often provides drinks and snacks, is termed as:
Question 9
Multiple Choice
What is meant by the term "American Service"?
Question 10
Multiple Choice
The area that is specifically assigned by management to the exhibitor under a contractual agreement is called:
Question 11
Multiple Choice
The payment that is guaranteed by a travel agency for any package reserved within cancellation period is called:
Question 12
Multiple Choice
-------------------service handles booking rooms for meetings using multiple hotel facilities.
Question 13
True/False
A sophisticated, and usually ceremonious meal for a large number of people, generally in honor of a particular person is called a banquet.
Question 14
Multiple Choice
A facility form providing details to staff concerning the manager's requirements for room set up, food and beverage, etc is known as:
Question 15
Multiple Choice
The opportunity of the meeting manager to sample a menu in advance of the event is called:
Question 16
Multiple Choice
A perimeter booth is also known as:
Question 17
Multiple Choice
An ornamental branched holder for more than one candle is know as:
Question 18
Multiple Choice
which department in a hotel is responsible for taking care of routine physical management?
Question 19
Multiple Choice
What is meant by the term "Move-in"?
Question 20
Multiple Choice
An arrangement of tables set in rectangle or oval shape with chairs on both sides ends known as:
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