Which demand management activity includes processing a customer request and making material available for production or shipping?
A) Forecasting
B) Order processing
C) Providing available-to-promise dates
D) Communicating with the marketplace

Question

Quizplus · Accepted Answer

Order processing involves handling customer requests and making the necessary materials available for production or shipping. Forecasting involves predicting future demand, providing available-to-promise dates involves communicating the expected delivery date based on current inventory and production capacity, and communicating with the marketplace may involve advertising, promotions, or other marketing activities. Only option B specifically mentions processing customer requests and providing materials, making it the best choice for this question.

Which Demand Management Activity Includes Processing a Customer Request and Making