Which of the following practices has improved management of the customer pipeline?

Question

Quizplus · Accepted Answer

Sales force automation, which involves using software to automate and streamline sales tasks and processes, has greatly improved management of the customer pipeline. It allows for better tracking and management of leads, helps close deals more efficiently, and provides insights into customer behavior and preferences. Reverse auctions, finite capacity planning, and point-of-purchase metrics are not directly related to managing the customer pipeline.

Which of the Following Practices Has Improved Management of the Customer