Which of the following is the most important result when a company implements customer relationship management?

Question

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The most important result when a company implements customer relationship management is the increased retention of key customers. By building strong relationships with customers, businesses can increase their loyalty and reduce the likelihood of losing them to competitors. While profits, product options, and transaction costs may all be positively impacted by customer relationship management, they are not the primary focus and do not necessarily indicate success in building customer loyalty.

Which of the Following Is the Most Important Result When