Which of the following customer relationship management activities most appropriately is used for revenue generation?

Question

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Generating customer leads is a customer relationship management activity that is most appropriate for revenue generation. By attracting potential customers and creating interest in the company's products or services, the chances of generating revenue are increased. Other activities such as measuring customer preferences, identifying customer margins, and generating graphic sales models are important but may not directly lead to revenue generation.

Which of the Following Customer Relationship Management Activities Most Appropriately