Tim, a musician, was embroiled in an online dispute with an airline company. Tim alleged that his guitar was manhandled by the staff and therefore he set up a blog and released two videos in order to convince others not to use the airline. Which stage of the 4E framework is seen in this scenario?

Question

Quizplus · Accepted Answer

The scenario represents the Engage stage of the 4E framework, as Tim set up a blog and released videos to engage with others about his negative experience with the airline company.

Tim, a Musician, Was Embroiled in an Online Dispute with an Airline