Which of the following concepts may best exemplify a universal business rationale for improving quality?

Question

Quizplus · Accepted Answer

Deming's "Chain reaction" emphasizes that improving quality not only leads to customer satisfaction but also saves costs, increases productivity, and improves market share, ultimately leading to long-term business success. This concept highlights the universal business rationale for improving quality, as it stresses the importance of viewing quality not just as a means of satisfying customers, but as a fundamental driver of business success.

Which of the Following Concepts May Best Exemplify a Universal