An Acute-Care Unit of a Medium-Size Hospital Wants to Develop

An acute-care unit of a medium-size hospital wants to develop a standardized approach to root cause analysis to improve diagnostic effectiveness. What tools should they consider for their "toolbox"?

A) Flowchart II. Check sheet and Pareto chart III. Fishbone chart IV. Five whys
B) Histogram and scatter diagram VI. Control charts VII. DMAIC
C) II, III, IV, and VII only
D) VII only
E) IV and VII only
F) I, II, III, IV, V, VI, and VII