Which of the following statements is TRUE?
A) Improving the business process is concerned with removing problems identified in the AS-IS process.
B) Introducing bottlenecks is an important principle of business process re-design.
C) It is not permissible to show decision diamonds on a swim-lane diagram.
D) Processes cannot be improved by changing the sequence of activities alone.

Question

Quizplus · Accepted Answer

Improving the business process is concerned with identifying and removing problems in the AS-IS process to create an improved TO-BE process. Option B is incorrect as introducing bottlenecks goes against the principle of removing obstacles and improving efficiency. Option C is incorrect as decision diamonds are commonly used in swim-lane diagrams to indicate decision points. Option D is also incorrect as changing the sequence of activities can contribute to process improvement.

Which of the Following Statements Is TRUE