Question 1

The table below shows the costs and savings associated with a project. In which of the following years does the project break even? 
A) Year 2.
B) Year 3.
C) Year 4.
D) The project does not pay back within the four year period.

Accepted Answer

To find the break-even year, we need to find the year in which the total costs equal the total savings. In year 1, the total cost is $20,000 and the total savings are $10,000, resulting in a loss of $10,000. In year 2, the total cost is $15,000 + $10,000 = $25,000 and the total savings are $20,000, resulting in a loss of $5,000. In year 3, the total cost is $10,000 + $5,000 + $10,000 = $25,000 and the total savings are $30,000, resulting in a profit of $5,000. Therefore, the project breaks even in year 3.

Question 2

"The system should allow a user to enter customer details and select appropriate customers for a mailshot". What is wrong with this requirement?
A) It consists of two requirements which should be separately defined.
B) It contains the word "should" which must not be used in a requirement.
C) It should be specific about the user it refers to.
D) It should not contain the word "system" in the requirement.

Accepted Answer

The requirement consists of two separate requirements: one for entering customer details and another for selecting appropriate customers for a mailshot. It's better to define them separately.

Question 3

Cars, trucks and motorbikes are all types of vehicle. What structure could be used on a class model to model this? A) Generalisation B) Association class C) Exclusivity relationship D) The <> construct

Accepted Answer

Generalisation can be used to model the relationship between cars, trucks, and motorbikes as they are all types of vehicles. This allows for a common set of attributes and behaviors to be defined at the superclass level, with specific attributes and behaviors being defined at the subclass level.

Question 4

Business Analysis competencies are divided into three groups. Which of the following are the groups of competencies for a Business Analyst? a. IT skills. b. Behavioural skills and personal qualities. c. Techniques. d. Project Management Support. e. Business Knowledge.
A) b, c and e.
B) a, b and e.
C) b, c and d.
D) a, d and e.

Accepted Answer

The three groups of competencies for a Business Analyst are Behavioral skills and personal qualities, Techniques and Business Knowledge. IT skills and Project Management Support can be important for a Business Analyst, but they are not grouped as competencies.

Question 5

Who should be defined as the owner of a risk?
A) The person who documented the risk in the risk register.
B) The person who identified the risk in the initial requirements analysis.
C) The person responsible for defining the probability of the risk.
D) The person best placed to take the necessary counter-measures to the risk.

Accepted Answer

The owner of a risk should be the person best placed to take the necessary counter-measures to the risk. This person should have the authority and ability to allocate resources, make decisions, and take action to address the risk. The other options listed only played a role in identifying or documenting the risk, but do not necessarily have the ability to address it.

Question 6

In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?
A) Requirements management.
B) Requirements documentation.
C) Requirements analysis.
D) Requirements elicitation.

Accepted Answer

Checking requirements for being well-formed and SMART is part of the requirements analysis stage, where the requirements are reviewed to ensure they are complete, accurate, and consistent. During this stage, requirements are analyzed to identify their scope and validate whether they meet the stakeholders' needs, and to identify potential conflicts with other requirements. Therefore, requirements analysis is the correct choice for this question.

Question 7

Business analysis bridges the gap between which two disciplines?
A) Business Case Definition and Requirements Analysis.
B) IT Systems Analysis and Acceptance Testing.
C) Requirements Analysis and IT Systems Development.
D) Strategic Analysis and IT Systems Analysis.

Accepted Answer

The answer of Business analysis bridges the gap between which...

Question 8

A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much. How would this requirement be prioritised in the MoSCoW classification?
A) As a 'M'.
B) As a 'C'.
C) As a 'S'.
D) As a 'W'.

Accepted Answer

The requirement is not a must-have (M) and it has some conditions associated with it (cost and time), so it cannot be categorized as a should-have (S) either. Since it is beneficial, it cannot be categorized as a won't-have (W). Therefore, the best categorization for this requirement is as a could-have (C).

Question 9

When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?
A) One for each system under consideration.
B) One for each CATWOE.
C) One for each Actor.
D) One to reflect the perspective of the Owner.

Accepted Answer

One Business Activity Model (BAM) is produced for each CATWOE, as CATWOE helps to define different perspectives and elements of the system being modeled.

Question 10

One of Porter's five forces explicitly considers industry competitors. Which of the following is the Key Focus' of this force?
A) A Competitor's external marketing campaign.
B) The products offered by Competitors.
C) Rivalry among existing Competitors.
D) The market share of known Competitors.

Accepted Answer

The key focus of this force is the rivalry among existing competitors. This refers to the degree of competition and the intensity of the competition among industry players. Factors that contribute to the intensity of competition include the number of competitors, their market share and size, pricing strategies, product differentiation, and overall strategy. Therefore, C is the best choice.

Question 11

Which of the following is NOT an example of a generic stakeholder group?
A) Regulators.
B) Competitors.
C) Testers.
D) Employees.

Accepted Answer

Regulators, competitors, and employees are examples of generic stakeholder groups because they are not specific to any particular project or industry. Testers, on the other hand, are a specific stakeholder group that would only apply to projects involving software development or testing.

Question 12

Which of the following statements is TRUE?
A) Improving the business process is concerned with removing problems identified in the AS-IS process.
B) Introducing bottlenecks is an important principle of business process re-design.
C) It is not permissible to show decision diamonds on a swim-lane diagram.
D) Processes cannot be improved by changing the sequence of activities alone.

Accepted Answer

Improving the business process is concerned with identifying and removing problems in the AS-IS process to create an improved TO-BE process. Option B is incorrect as introducing bottlenecks goes against the principle of removing obstacles and improving efficiency. Option C is incorrect as decision diamonds are commonly used in swim-lane diagrams to indicate decision points. Option D is also incorrect as changing the sequence of activities can contribute to process improvement.

Question 13

Which category of activities should be identified first when developing a 'Business Activity Model' (BAM)?
A) Enabling.
B) Planning.
C) Doing.
D) Monitoring.

Accepted Answer

The category of activities to be identified first when developing a Business Activity Model (BAM) should be "Doing". This refers to the core operational activities that the business engages in to generate revenue. Planning, Enabling, and Monitoring activities are important but are dependent on the core operational activities being identified and structured first.

Question 14

As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?
A) Shadowing.
B) Prototyping.
C) Special purpose records.
D) Activity sampling.

Accepted Answer

Special purpose records involve the business user keeping track of their tasks over time, providing detailed insights into their work activities.

Question 15

Which ONE model is used for planning the training the support that people need as they adapt to change?
A) The Concerns-Based Adoption Model.
B) The Corporate Training Plan.
C) The Capability Maturity Model.
D) The Change Control Process Model.

Accepted Answer

The Concerns-Based Adoption Model (CBAM) is a framework for understanding the stages of concern that individuals go through as they implement change. It provides a way to plan and tailor training and support to address the specific concerns and needs of individuals at different stages of adoption. The other models mentioned are not specifically designed for planning training and support.

Question 16

What type of model is a 'Business Activity Model' (BAM)?
A) Conceptual
B) Logical
C) Physical
D) Dynamic

Accepted Answer

A Business Activity Model (BAM) is a type of conceptual model that represents the processes and activities that take place within a business or organization. It provides a high-level overview of the business activities and their relationships.

Question 17

It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?
A) As a tangible benefit.
B) As an intangible cost.
C) As a tangible cost.
D) As an intangible benefit.

Accepted Answer

Job satisfaction is an intangible benefit as it cannot be physically measured or quantified. It refers to the level of contentment and fulfillment an employee experiences in their job, which can lead to increased productivity and performance.

Question 18

Who is the target of the value proposition?
A) The 5upplier,
B) The 5ponsor.
C) The Customer.
D) The Competitor.

Accepted Answer

The target of the value proposition is always the customer. The value proposition is a statement that outlines the benefits a product or service will provide to customers and why they should choose it over competitors. It is designed to appeal to the customer's needs and desires, and ultimately convince them to make a purchase. The supplier, sponsor, and competitor may be relevant to the product or service, but they are not the primary target of the value proposition.

Question 19

Which investigation technique is supported by use case' descriptions?
A) Scenario Analysis.
B) Questionaires.
C) Document Analysis.
D) Interviewing.

Accepted Answer

Use case descriptions are scenarios that describe the interactions between the user and the system. Therefore, the most appropriate investigation technique would be scenario analysis, which involves analyzing scenarios or use cases to gain a better understanding of the requirements and the system's behavior. Questionnaires and document analysis may also provide some useful information, but they are not directly related to use case descriptions. While interviewing can be useful, it may not be efficient to interview every stakeholder involved, whereas use cases can provide a comprehensive view of the system's behavior.

Question 20

Which of the following is an example of 'Individual Tacit Knowledge'?
A) Culture.
B) Process.
C) Norms.
D) Intuition.

Accepted Answer

Intuition is an example of individual tacit knowledge, as it is personal knowledge that is difficult to articulate or transfer to others. Culture, process, and norms are examples of shared or organizational tacit knowledge.

Exam 2: BCS Foundation Certificate in Business Analysis (BH0-013)

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

"The system should allow a user to enter customer details and select appropriate customers for a mailshot". What is wrong with this requirement?

Cars, trucks and motorbikes are all types of vehicle. What structure could be used on a class model to model this?

Business Analysis competencies are divided into three groups. Which of the following are the groups of competencies for a Business Analyst? a. IT skills. b. Behavioural skills and personal qualities. c. Techniques. d. Project Management Support. e. Business Knowledge.

Who should be defined as the owner of a risk?

In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?

Business analysis bridges the gap between which two disciplines?

A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much. How would this requirement be prioritised in the MoSCoW classification?

When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?

One of Porter's five forces explicitly considers industry competitors. Which of the following is the Key Focus' of this force?

Which of the following is NOT an example of a generic stakeholder group?

Which of the following statements is TRUE?

Which category of activities should be identified first when developing a 'Business Activity Model' (BAM) ?

As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?

Which ONE model is used for planning the training the support that people need as they adapt to change?

What type of model is a 'Business Activity Model' (BAM) ?

It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?

Who is the target of the value proposition?

Which investigation technique is supported by use case' descriptions?

Which of the following is an example of 'Individual Tacit Knowledge'?