When determining the success criteria for an initiative, a business analyst (BA) engages end users in order to understand what they would define as an effective solution. What two types of data will the end users need to perform the evaluation?

Question

Quizplus · Accepted Answer

End users will need both quantitative data (measurable metrics) and qualitative data (subjective feedback) to evaluate the effectiveness of a solution.

When Determining the Success Criteria for an Initiative, a Business