A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?

Question

Quizplus · Accepted Answer

According to the BABOK® v3 guide, the purpose of survey and questionnaires is "to elicit business analysis information - including information about customers, products, work practices, and attitudes - from a group of people in a structured way and in a relatively short period of time."

A Business Analyst (BA) Has Been Asked to Develop a Plan