Question 1

A business analyst (BA) is preparing the elicitation activity plan for a project. How will understanding the elicitation scope assist the BA with the elicitation activity?
A) By ensuring the requirements are validated in time
B) By demonstrating how to record elicitation results
C) By outlining the level of stakeholder collaboration
D) By determining when elicitation is complete

Accepted Answer

The answer of A business analyst (BA) is preparing the...

Question 2

A business analyst (BA) is currently verifying the accuracy and consistency of information obtained from the stakeholders. The BA needs to identify additional information. What should the BA do next?
A) Perform data modelling
B) Conduct elicitation activities
C) Meet with the sponsor
D) Consult with the project manager

Accepted Answer

The purpose of Confirm Elicitation Results is to check the information gathered during an elicitation session for accuracy and consistency with other information.

Question 3

A business analyst (BA) is tasked with developing requirements that can be implemented by the development team iteratively. Which characteristic should the requirements exhibit?
A) Substantial
B) Granular
C) Prioritized
D) Unambiguous

Accepted Answer

The answer of A business analyst (BA) is tasked with...

Question 4

A business analyst (BA) is tasked with designing a method of ensuring that the requirements captured during the elicitation sessions satisfy the needs and expectations of the customer experience, within an initiative. The BA identifies a way that the stakeholder requirements can be structured to ensure realization of the desired customer experience. Which viewpoint describes the approach taken by the BA to structure the requirements?
A) User interactions
B) Business model
C) Audit and security
D) Business process model

Accepted Answer

The answer of A business analyst (BA) is tasked with...

Question 5

Verification of requirements on the projects have highlighted an issue regarding misunderstanding of design models among key stakeholders. A major reason cited for the misunderstanding was the technical jargon and models used in the documentation. What must the business analyst (BA) do to improve the understanding?
A) Ensure completeness within the models used
B) Verify that elements within the models are used consistently
C) Represent design models using common terminology
D) Check for compliance with organization standards

Accepted Answer

The BACCM can be used to: describe the profession and domain of business analysis, communicate about business analysis with a common terminology, evaluate the relationships of key concepts in business analysis, perform better business analysis by holistically evaluating the relationships among these six concepts, and evaluate the impact of these concepts and relationships at any point during a work effort in order to establish both a foundation and a path forward.

Question 6

A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?
A) Delay elicitation activities until the new BA joins
B) Run elicitation sessions in parallel to speed up the process
C) Ask the new BA to define the stakeholder engagement approach
D) Document outcomes of discussions with stakeholders

Accepted Answer

The answer of A business analyst (BA) has just started...

Question 7

Several user groups are impacted by a proposed change to their daily work flow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?
A) Develop a data model diagram
B) Create business process models
C) Write functional requirements
D) Establish a communication plan

Accepted Answer

A business process model describes the sequential flow of work across defined tasks and activities through an enterprise or part of an enterprise. A system process model defines the sequential flow of control among programs or units within a computer system. A program process flow shows the sequential execution of program statements within a software program. A process model can also be used in documenting operational procedures.

Question 8

A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?
A) Surveys or Questionnaires for the current initiative
B) Functional Decomposition for the current initiative
C) Lessons learned from previous initiatives
D) Process modelling from previous initiatives

Accepted Answer

According to the BABOK® v3 guide, the purpose of survey and questionnaires is "to elicit business analysis information - including information about customers, products, work practices, and attitudes - from a group of people in a structured way and in a relatively short period of time."

Question 9

A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?
A) Priorities
B) Metrics
C) Requirements
D) Risks

Accepted Answer

If an organization is launching an unprecedented product or service, it may be necessary to make assumptions about customer or stakeholder response, as there are no similar previous experiences on which to rely. In other cases, it may be difficult or impossible to prove that a particular problem derives from an identified root cause. Stakeholders may have assumed that certain benefits will result from the implementation of a requirement. These assumptions are identified and defined so that associated risks can be managed.

Question 10

A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?
A) Make specific references to applications or departments
B) Provide details for the requirements
C) Describe the requirements at a high level of abstraction
D) Limit the relationships between requirements

Accepted Answer

The answer of A business analyst (BA) is eliciting requirements...

Question 11

A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?
A) Consider business relevance while tracing requirements
B) Choose appropriate format to communicate requirements
C) Ensure test scenarios align to business requirements
D) Facilitate a focus group with users to get feedback

Accepted Answer

The business analyst should consider business relevance while tracing requirements to ensure that all requirements meet a business need and provide value.

Question 12

A business analyst (BA) has completed documenting requirements and to save time, recommends sharing the requirements document with the development team to fast-track development immediately. What issue may arise by doing so?
A) Stakeholders may refuse the solution.
B) Requirements metrics may not be measurable.
C) The BA may significantly impact other aspects of the project timeline.
D) The business need may change.

Accepted Answer

The answer of A business analyst (BA) has completed documenting...

Question 13

A business analyst (BA) has been spending the majority of the past week cataloguing the new, removed, and modified components of an upcoming project. What is the main purpose of the BA performing this work?
A) To establish the key performance indicators
B) To define the future state
C) To identify the domain subject matter expert
D) To document the current state

Accepted Answer

The answer of A business analyst (BA) has been spending...

Question 14

A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?
A) Record a defect for fixing
B) Consult with the project manager
C) Revert back the changes
D) Check the audit history of changes

Accepted Answer

The project team should check the audit history of changes to verify if the change was requested and documented, ensuring that all modifications are tracked and authorized.

Question 15

A business analyst (BA) is working on a project to provide a temporary solution that will last for two months. The BA is feeling overwhelmed with the work needed to create the huge number of links to provide full traceability from solution requirements to design for this solution. How can the BA justify omitting all possible links?
A) Such traceability is at a lower level of abstraction for this project
B) The value each link is delivering in this situation is not high
C) Traceability is a low priority as the BA has other work to complete
D) It is impossible for anyone to confirm if such links are correct

Accepted Answer

The answer of A business analyst (BA) is working on...

Question 16

A business analyst (BA) is working to identity the business need, specifically the problems with the current state of a process. At which level of the enterprise can the BA identify problems with the current state?
A) Bottom-up
B) Top-down
C) From external drivers
D) From middle-management

Accepted Answer

From the bottom up: This is when a problem is identified with the current state of a process, function, or system.

Question 17

A business analyst (BA) is working on a project for a media company. The BA has verified, validated, and prioritized the requirements based on business benefits. During the development phase, the team discovered that the current viewer will no longer be supported by the provider. The technical team needs to either upgrade to the newer version with different technology or find an alternate viewer. Given this new information, what is the next step for the BA?
A) Assess the impacts and re-prioritize the requirements based on technical constraints
B) Continue the project as it is currently important to focus on customer satisfaction
C) Convince stakeholders that the business benefits are unachievable due to technical constraints
D) Communicate the technical constraints to customers

Accepted Answer

The answer of A business analyst (BA) is working on...

Question 18

A business analyst (BA) creates the following diagram as part of current state analysis activities.  What does a diagram of this type help users to understand?
A) Decision-making
B) Regulatory compliance
C) Business capability
D) Process improvement

Accepted Answer

The answer of A business analyst (BA) creates the following...

Question 19

One of the tasks that the business analyst (BA) needs to complete is to maintain the requirements. As much as the BA values and sees the benefits of maintaining the requirements, the project manager (PM) does not see the same. In order to help the PM understand the value of this task, which following benefit of maintaining the requirements should the BA communicate to the PM?
A) They identify the financial projections of the project.
B) They define the project schedule and future tasks.
C) They describe how to setup the traceability tools.
D) They can easily be traced and reused for future.

Accepted Answer

The answer of One of the tasks that the business...

Question 20

As part of a strategic initiative, a bank decides to expand operations to a new country where the most commonly used language is Spanish. The bank's current mobile application only supports English. The organization initiates a project to provide local language support for the app. From which level did the business need originate?
A) Middle management
B) External drivers
C) Bottom up
D) Top down

Accepted Answer

A business need may be identified at many different levels of the enterprise: From the top-down: a strategic goal that needs to be achieved. From the bottom-up: a problem with the current state of a process, function or system. From middle management: a manager needs additional information to make sound decisions or must perform additional functions to meet business objectives. From external drivers: customer demand or business competition in the marketplace.

Exam 2: Certification of Competency in Business Analysis

A business analyst (BA) is preparing the elicitation activity plan for a project. How will understanding the elicitation scope assist the BA with the elicitation activity?

A business analyst (BA) is currently verifying the accuracy and consistency of information obtained from the stakeholders. The BA needs to identify additional information. What should the BA do next?

A business analyst (BA) is tasked with developing requirements that can be implemented by the development team iteratively. Which characteristic should the requirements exhibit?

A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?

Several user groups are impacted by a proposed change to their daily work flow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?

A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?

A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?

A business analyst (BA) has completed documenting requirements and to save time, recommends sharing the requirements document with the development team to fast-track development immediately. What issue may arise by doing so?

A business analyst (BA) has been spending the majority of the past week cataloguing the new, removed, and modified components of an upcoming project. What is the main purpose of the BA performing this work?

A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?

A business analyst (BA) is working to identity the business need, specifically the problems with the current state of a process. At which level of the enterprise can the BA identify problems with the current state?

A business analyst (BA) creates the following diagram as part of current state analysis activities. What does a diagram of this type help users to understand?