Which of the following are typical steps in the design of an organization's performance measurement system?
A) Understand organizational strategy; perform a situational assessment; establish measurement categories; and take actions based upon measurement results.
B) Categorize performance measures; establish a data collection plan; analyze data; and predict future performance.
C) Establish a measurement plan; create an organizational strategy linked to those measurements; trend measurement data; and measure data variability.
D) Perform a situational assessment; generate macro measurements; review measurement data; and change strategy based upon measurement results.
Correct Answer:
Verified
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