You are having problems with Avaya Aura Call Center Elite and you are considering a work around. In which phase of the 8 disciplines of troubleshooting do you try to see if you can work around the problem until a more permanent solution is found?

Question

Quizplus · Accepted Answer

In the D3 phase, interim containment actions are developed to temporarily address the problem and prevent it from affecting operations until a permanent solution is implemented.

You Are Having Problems with Avaya Aura Call Center Elite