Calls into the IP500 V2 are not ringing to the expected user. Which statement describes how the call routing is validated?
A) Use the System Status Application (SSA) to see what user the call is ringing to.
B) Use Customer Call Status (CCS) to see what user the call is ringing to.
C) Capture a System Monitor trace and escalate to Avaya for an answer.
D) Wait until the system is idle and place test calls so you can hear which telephone is ringing.
Correct Answer:
Verified
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