Which of the following is NOT an objective of request fulfillment?
A) To provide information to users about what services are available and how to request them
B) To update the service catalogue with services that may be requested through the service desk
C) To provide a channel for users to request and receive standard services
D) To source and deliver the components of standard services that have been requested

Question

Quizplus · Accepted Answer

Updating the service catalogue is not an objective of request fulfillment; it is typically a responsibility of service portfolio management. Request fulfillment focuses on handling user requests for standard services.

Which of the Following Is NOT an Objective of Request