A Service design package (SDP) would normally be produced for which of the following? 1. A new IT service
2) A major change to an IT service
3) An emergency change to an IT service
4) An IT service retirement
A) 2, 3 and 4 only
B) 1, 2 and 4 only
C) None of the above
D) All of the above

Question

Quizplus · Accepted Answer

A Service Design Package is typically produced for a new IT service, a major change to an IT service, and an IT service retirement. Emergency changes are usually handled through a different, expedited process.

A Service Design Package (SDP) Would Normally Be Produced for Which