Which statement BEST represents the guidance on incident logging?
A) Incidents must only be logged if a resolution is not immediately available
B) Only incidents reported to the service desk can be logged
C) All incidents must be fully logged
D) The service desk decide which incidents to log

Question

Quizplus · Accepted Answer

All incidents must be fully logged to ensure proper tracking, management, and analysis for future improvements and reporting.

Which Statement BEST Represents the Guidance on Incident Logging