What are the processes within Service Operation?
A) Event Management, Incident Management, Problem Management, Request Fulfillment and Access Management
B) Event Management, Incident Management. Change Management and Access Management
C) Incident Management, Problem Management, Service Desk, Request Fulfillment and Management
D) Incident Management, Service Desk, Request Fulfillment, Access Management and Event Management

Question

Quizplus · Accepted Answer

Event Management, Incident Management, Problem Management, Request Fulfillment and Access Management are all processes within Service Operation.

What Are the Processes Within Service Operation