A configuration model can be used to help (1) Assess the impact and cause of incidents and problems (2) Assess the impact of proposed changes (3) Plan and design new or changed services (4) Plan technology refresh and software upgrades
A) 1, 2 and 3 only
B) All of the above
C) 1, 2 and 4 only
D) 3 and 4 only
Correct Answer:
Verified
Q266: Which of the following are objectives of
Q267: What are the processes within Service Operation?
A)
Q268: Implementation of ITIL Service Management requires preparing
Q269: Which of the following are included within
Q270: Which is the CORRECT description of an
Q272: Order the following continual service improvement (CSI)
Q273: Which of the following is NOT defined
Q274: Which phase of the ITIL lifecycle provides
Q275: When is it confirmed if a project's
Q276: Gathering data, monitoring performance and assessing metrics
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents