Which phase of the ITIL lifecycle provides the following benefit: The Total Cost of Ownership (TCO) of a service can be minimized if all aspects of the service, the processes and the technology are considered during development?
A) Service Design
B) Service Strategy
C) Service Operation
D) Continual Service Improvement

Question

Quizplus · Accepted Answer

Service Design phase focuses on designing IT services, including all aspects such as processes and technology, to ensure that the Total Cost of Ownership (TCO) is minimized.

Which Phase of the ITIL Lifecycle Provides the Following Benefit