Which of the following BEST describes service strategies value to the business?
A) Allows higher volumes of successful change
B) Reduction in unplanned costs through optimized handling of service outages
C) Reduction in the duration and frequency of service outages
D) Enabling the service provider to have a clear understanding of what levels of service will make their customers successful

Question

Quizplus · Accepted Answer

Service strategy focuses on understanding customer needs and aligning services to meet those needs, ensuring the service provider delivers value that makes customers successful.

Which of the Following BEST Describes Service Strategies Value to the Business