Which of the following provide value to the business from service strategy? 1. Enabling the service provider to have a clear understanding of what levels of service will make their customer's successful
2) Enabling the service provider to respond quickly and effectively to changes in the business environment
3) Reduction in the duration and frequency of service outages
A) All of the above
B) 1 and 3 only
C) 1 and 2 only
D) 2 and 3 only

Question

Quizplus · Accepted Answer

Service strategy focuses on understanding customer needs and responding to changes, which aligns with statements 1 and 2. Statement 3 is more related to service operation.

Which of the Following Provide Value to the Business from Service