What are underpinning contracts used to document?
A) The provision of IT services or business services by a service provider
B) The provision of goods and services by third party suppliers
C) Service levels that have been agreed between the internal service provider and their customer
D) Metrics and critical success factors (CSFs) for internal support teams

Question

Quizplus · Accepted Answer

Underpinning contracts are used to document the provision of goods and services by third-party suppliers, ensuring that the external services support the internal service agreements.

What Are Underpinning Contracts Used to Document