Which of the following is NOT an objective of Continual Service Improvement?
A) Review and analyze Service Level Achievement results
B) Identify activities to improve the efficiency of service management processes
C) Improve the cost effectiveness of IT services without sacrificing customer satisfaction
D) Conduct activities to deliver and manage services at agreed levels to business users
Correct Answer:
Verified
Q356: Which one of the following statements about
Q357: Understanding what to measure and why it
Q358: Which of the following is NOT one
Q359: Which of the following is an enabler
Q360: Which of the following is service transition
Q362: Which Service Design process makes the most
Q363: Which one of the following does service
Q364: Which process is responsible for sourcing and
Q365: Where should the following information be stored?
Q366: Which function or process would provide staff
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