Which statement about the 'four Ps' of service design is CORRECT?
A) Processes refers to skill and training
B) Partners refers to suppliers and vendors
C) People refers to technology and tools
D) Products refers to producers and metrics
Correct Answer:
Verified
Q44: Which dimension includes activities and workflows?
A) Organizations
Q45: Which is a purpose of the 'service
Q46: What is a set of specialized organizational
Q47: Which function is responsible for the management
Q48: Which is an objective of the design
Q50: Which guiding principle considers the importance of
Q51: Which dimension includes the knowledge needed for
Q52: What are guiding principles?
A) A set of
Q53: Which guiding principle is PRIMARILY concerned with
Q54: Which service catalogue view is considered beneficial
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