Which practice has a purpose to support the quality of the service by handling all agreed user initiated service requests?
A) Change control
B) IT asset management
C) Service desk
D) Service request management
Correct Answer:
Verified
Q82: Which is a purpose of the 'engage'
Q83: Which describes a standard change?
A) A change
Q84: Which ITIL practice has a purpose that
Q85: Which guiding principle recommends standardizing and streamlining
Q86: Which dimension includes a workflow management system?
A)
Q88: Which two statements about the 'service request
Q89: What helps diagnose and resolve a simple
Q90: Which is included in the purpose of
Q91: Which practice has a purpose that includes
Q92: What are 'engage', 'plan' and 'improve' examples
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents