Which activity is part of the 'continual improvement' practice?
A) Identifying and logging opportunities
B) Delivering tactical and operational engagement with customers
C) Populating and maintaining the asset register
D) Providing a clear path for users to report issues, queries, and requests
Correct Answer:
Verified
Q167: Which practice requires that staff demonstrate excellent
Q168: Which practice owns and manages issues, queries
Q169: What is typically needed to assign complex
Q170: Which practice uses technologies such as intelligent
Q171: What is a cause, or potential cause,
Q173: What defines the requirements for a service
Q174: Which statement about the 'service request management'
Q175: Which is part of the 'focus on
Q176: Which guiding principle helps to ensure that
Q177: Which two statements about the guiding principles
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