Which practice requires that staff demonstrate excellent customer service skills, such as empathy and emotional intelligence?

Name: Which practice requires that staff demonstrate excellent customer service skills, such as empathy and emotional intelligence?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The service desk is the primary point of contact for users and requires staff to demonstrate excellent customer service skills, including empathy and emotional intelligence, to effectively assist and support users.

Which Practice Requires That Staff Demonstrate Excellent Customer Service Skills