Which is a purpose of the 'relationship management' practice?
A) To systematically observe services and service components
B) To protect the information needed by the organization to conduct its business
C) To be the entry point and single point of contact for the service provider with all of its users
D) To identify, analyze, monitor, and continually improve links with stakeholders
Correct Answer:
Verified
Q210: Which statement about service relationship management is
Q211: What should a release policy include?
A) The
Q212: Which practice requires skills and competencies related
Q213: Which process has the objective to identify
Q214: An organization asks a stakeholder to review
Q215: Which service catalogue view is considered beneficial
Q216: Which is a supplier category?
A) Technical
B) Commodity
C)
Q217: Which statement about the use of measurement
Q218: When should a workaround be created?
A) As
Q220: Which should be handled by 'service request
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