Technical Management is NOT responsible for?
A) Maintenance of the technical Infrastructure
B) Documenting and maintaining the technical skills required to manage and support the IT Infrastructure
C) Defining the Operational Level Agreements for the various technical teams
D) Diagnosis of, and recovery from, technical failures
Correct Answer:
Verified
Q5: Which of the following is NOT an
Q6: Scenario Brewster's is a toy factory that
Q7: Scenario Brewster's is a toy factory that
Q8: Operations Control refers to?
A) The managers of
Q9: Scenario Brewster's is a toy factory that
Q10: Which ITIL process ensures that the IT
Q11: There have been multiple incidents recorded by
Q12: Scenario NEB is a financial management company
Q13: Functions are best described as?
A) Self-Contained units
Q15: Which of the following BEST describes the
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