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Which Four Items Does the Cisco Finesse Administrative Application Allow

Question 13

Multiple Choice

Which four items does the Cisco Finesse administrative application allow administrators to configure? (Choose four.)


A) connections to the CTI OS server and the Administration & Data server database
B) cluster settings for VOS replication
C) ready and login reason codes
D) wrap-up reasons and phonebooks
E) workflows and workflow actions
F) call variable and ECC variable layout
G) desktop layout and conference resources
H) upload third-party gadgets

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