Which three statements about Multi Line Agent mode in Cisco UCCE with Finesse 10.5 and beyond are true? (Choose three.)
A) Allows UCCE to support Join Across Line and Direct Transfer Across Line features on the phone.
B) It monitors and reports calls on all lines on the phone.
C) It monitors and reports of calls on only one line on the phone.
D) It requires a busy trigger of 2 (call waiting) , although calls cannot be forwarded to other extensions on the phone when busy.
E) Shared lines are supported on ACD lines but not on non-ACD lines.
F) It requires a maximum of two call appearances.
Correct Answer:
Verified
Q12: Refer to the exhibit. Q13: Which four items does the Cisco Finesse Q14: Which option lists the settings in the Q15: Refer to the exhibit. Q16: Which tool is available to expand the Q18: Which list of scripting objects is valid Q19: With Cisco Finesse, which two options list Q20: Which three items does the Cisco Finesse Q21: While a voice gateway accesses webservices elements, Q22: On a VXML gateway with Cisco CVP,
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents