Question 1

Which option is a main benefit that Cisco Partners bring to the table for customers?

Accepted Answer

Cisco Partners bring Cisco expertise and the ability to have specializations in certain practice areas, which is a main benefit for customers seeking tailored and knowledgeable solutions.

Question 2

Which two skill pillars are part of Cisco Business Architecture? (Choose two.)

Accepted Answer

The answer of Which two skill pillars are part of...

Question 3

Which two options are benefits of Cisco's overall portfolio with respect to the set of buyers? (Choose two.)

Accepted Answer

The answer of Which two options are benefits of Cisco's...

Question 4

Which two customer benefits of a Cisco Business Architecture engagement are true? (Choose two.)

Accepted Answer

A Cisco Business Architecture engagement helps in associating business value with defined business outcomes and ensures that solutions are aligned with the long-term business strategy, providing a strategic approach rather than just focusing on technology.

Question 5

Which two main things must you know about stakeholders to identify where they fall in a power grid? (Choose two.)

Accepted Answer

Degree of influence and interest in results are the two main things you must know about stakeholders to identify where they fall in a power grid.

Question 6

Which option is a key concept of the unique Cisco sales approach?

Accepted Answer

Cisco's sales approach focuses on driving outcomes for customers, emphasizing the importance of going beyond just selling and implementing technology solutions to deliver tangible business results.

Question 7

Which two activities are part of the business architect role? (Choose two.)

Accepted Answer

The answer of Which two activities are part of the...

Question 8

Which categories can collaboration help achieve business goals for the customer?

Accepted Answer

Collaboration can help achieve business goals for the customer in the categories of Line of Business, Vertical, and Business Value.

Question 9

During a business lead engagement, which role of the aspiring Cisco Business Architect is true?

Accepted Answer

The answer of During a business lead engagement, which role...

Question 10

Which factor encompasses the standards and cultural behavior that are important to the business?

Accepted Answer

Values encompass the standards and cultural behavior that are important to the business, guiding how employees interact and make decisions.

Question 11

Which two characteristics of customer relationship management are true? (Choose two.)

Accepted Answer

Customer relationship management focuses on building and maintaining rapport with customers (A) and guiding them towards positive decisions about investments and initiatives (E), rather than just selling products or offering discounts.

Question 12

Which value does Cisco Business Architecture provide to the account team?

Accepted Answer

Cisco Business Architecture helps establish preferred partner and vendor status by aligning business outcomes with technology solutions, enhancing the strategic relationship with clients.

Question 13

Within the Cisco Business Architecture, which three factors are considered by organizations when they execute on strategy?

Accepted Answer

Organizations consider the environment, resources, and timeframe when executing a strategy to ensure alignment with external conditions, availability of necessary resources, and timely implementation.

Question 14

You are a systems engineer engaging with your customer's Enterprise Architecture team. Which type of discussions best describes what you should expect from an Enterprise Architecture practice?

Accepted Answer

The answer of You are a systems engineer engaging with...

Question 15

Which role of a Project Sponsor is true?

Accepted Answer

The answer of Which role of a Project Sponsor is...

Question 16

Which element is recommended to align solutions and services to the customer business?

Accepted Answer

The answer of Which element is recommended to align solutions...

Question 17

The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.)

Accepted Answer

Customers are becoming less loyal to specific vendors due to the commoditization of technology and the availability of service solutions. They also expect providers to sell products and contracts that deliver measurable value in terms of business outcomes. Finally, customers have a greater understanding of the competitive market and service and solution providers.

Question 18

Which two questions are used during high level outcome selling? (Choose two.)

Accepted Answer

High level outcome selling focuses on understanding how progress towards outcomes is measured and identifying the capabilities needed to achieve those outcomes.

Question 19

You are a systems engineer and are trying to build credibility and rapport with senior leadership within your customer. Which method is the best way to demonstrate these qualities?

Accepted Answer

Understanding the business drivers impacting their marketplace shows that you are aligned with their strategic goals and can provide solutions that support their business objectives, which helps build credibility and rapport.

Question 20

Which question provides the best information to use to define customer success factors?

Accepted Answer

Understanding the business objectives for a project or initiative provides a clear picture of what the customer aims to achieve, which is essential for defining success factors.

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)