The consideration of business outcomes and value creation are principles of which part of the Service Lifecycle?
A) Continual Service Improvement
B) Service Strategy
C) Service Design
D) Service Transition

Question

Quizplus · Accepted Answer

Service Strategy focuses on defining the perspective, position, plans, and patterns that a service provider needs to execute to meet an organization's business outcomes and value creation.

The Consideration of Business Outcomes and Value Creation Are Principles