Following a recent password change, a user can log on successfully to an Apple computer but cannot access a web-based service. An error message displays each time the user attempts to authenticate to the service. Prior to changing the password, the computer had no communication issues. Which of the following should a technician use to continue troubleshooting the issue?
A) passwd
B) FileVault
C) Keychain
D) Gatekeeper

Question

Quizplus · Accepted Answer

The issue likely involves the Keychain, which stores passwords and other credentials on Apple devices. After a password change, the Keychain may not automatically update, causing authentication issues with web-based services.

Following a Recent Password Change, a User Can Log on Successfully