A learner asks a trainer a question about a topic area that is related to the course. The trainer has no knowledge on the topic area. Which of the following are the BEST ways to respond to the question? (Select TWO).
A) Redirect the question to the class.
B) Research the question over a break, and then provide an answer.
C) Discuss how that topic is outside the scope of the class.
D) Provide an answer that sounds plausible.
E) Admit lack of knowledge on the topic and move on with the class.

Question

Quizplus · Accepted Answer

Redirecting the question to the class can encourage discussion and peer learning. Researching the question during a break shows commitment to providing accurate information.

A Learner Asks a Trainer a Question About a Topic