Question 1

An instructor uses multiple forms of media to help the class understand a difficult topic. Unfortunately learners are still having a hard time with the concept. Noticing difficulty, the instructor creates another learning tool to explain the topic another way. Which of the following BEST describes the skill the instructor is using?
A) Create opportunities for learners to contribute to the discussion
B) Plan and use a variety of reinforcement techniques during training
C) Adapt learning methods as intended by the course designers
D) Enhance, substitute or create media as appropriate

Accepted Answer

The instructor is enhancing or creating new media to help explain the topic in a different way, which aligns with the skill of enhancing, substituting, or creating media as appropriate.

Question 2

Which of the following describes a form of feedback with the GREATEST positive impact?
A) Suggestions that focus on procedures versus the concepts
B) Measurable results from summative assessments
C) Specific comments on errors with suggestions on how to improve
D) Comparing learner performance with other learners

Accepted Answer

Specific comments on errors with suggestions on how to improve provide actionable guidance, helping learners understand their mistakes and how to correct them, which is highly effective for learning and improvement.

Question 3

An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?
A) Inform the learners that most of the same material will be covered in the next class session.
B) Have the learners watch a recorded session of the class.
C) Request that those learners with bandwidth issues be moved to an in-person live class,
D) Cancel the current session and schedule a make-up class.

Accepted Answer

Providing a recorded session allows learners to access the material at their convenience without being affected by bandwidth issues, ensuring they do not miss out on the content.

Question 4

A trainer has just completed instruction on a seven-step process. The trainer tells a real-world story to the class and then asks the learners to identify which step of the process was used in that story. The trainer was effectively attempting to:
A) Identify a hidden eighth step.
B) Use listening techniques to understand learner questions.
C) Manage course flow.
D) Lead learners from recall to application.

Accepted Answer

The trainer is using a real-world story to help learners apply the steps they learned, moving from simply recalling the steps to applying them in a practical context.

Question 5

While teaching a block of content, the instructor notices several students who appear to be confused. Which of the following is the BEST way to confirm the observation?
A) Ask questions about the material
B) Start the lesson over
C) Review the objectives
D) Ask the assistant instructor to review the material

Accepted Answer

Asking questions about the material allows the instructor to directly assess students' understanding and confirm whether they are confused.

Question 6

A learner asks a trainer a question about a topic area that is related to the course. The trainer has no knowledge on the topic area. Which of the following are the BEST ways to respond to the question? (Select TWO).
A) Redirect the question to the class.
B) Research the question over a break, and then provide an answer.
C) Discuss how that topic is outside the scope of the class.
D) Provide an answer that sounds plausible.
E) Admit lack of knowledge on the topic and move on with the class.

Accepted Answer

Redirecting the question to the class can encourage discussion and peer learning. Researching the question during a break shows commitment to providing accurate information.

Question 7

An instructor asks an open-ended question to the class. Which of the following BEST describes the skill the instructor is demonstrating?
A) Plan and use a variety of reinforcement techniques during training.
B) Elicit learner feedback on the adequacy of instructor responses.
C) Provide feedback that is specific to learners needs.
D) Create opportunities for learners to contribute to the discussion.

Accepted Answer

By asking an open-ended question, the instructor is creating opportunities for learners to contribute to the discussion, encouraging participation and engagement.

Question 8

Which of the following would a trainer use to motivate students as a class?
A) Make evaluations difficult to motivate the students to study harder and do better
B) Create an evaluation that is easy early in the class to create confidence in the students
C) Only provide an evaluation at the end of training so that students can look forward to the tests
D) Create evaluations with only true and false answers to provide students with a better chance to pass

Accepted Answer

Creating an easy evaluation early in the class can help build students' confidence, motivating them to engage more actively and positively with the course material.

Question 9

Which of the following is MOST appropriate for a trainer to use to regain students' focus?
A) Take a short break to come up with an interactive discussion
B) Stop lecturing until the class regains focus
C) Create a loud noise to get students' attention
D) Turn the lights on and off to increase students' awareness

Accepted Answer

Taking a short break to come up with an interactive discussion is an effective way to regain students' focus as it engages them actively and refreshes their attention.

Question 10

Which of the following items are MOST important to include on an evaluation form for an asynchronous course? (Select THREE).
A) The instructor's response time
B) The number of breaks permitted
C) The Internet connection speed
D) The success of meeting course objectives
E) The ease of use of the course's interface
F) The quality of the testing environment
G) The instructor's attendance record

Accepted Answer

The instructor's response time (A) is crucial in asynchronous courses for timely feedback. Meeting course objectives (D) is essential to evaluate the course's effectiveness. Ease of use of the course's interface (E) impacts student engagement and accessibility.

Question 11

A student emails an instructor with an entire life story of why assignments are being turned in late. The instructor suspects that the student simply lacks motivation. Which of the following is the BEST option for the instructor?
A) Sympathize with the student and explain why late assignments cannot be accepted.
B) Give the student extended time to complete the missing assignments.
C) Refer the student to the school's Student Services department.
D) Promise the student extra credit points for each assignment turned in on time.

Accepted Answer

The answer of A student emails an instructor with an...

Question 12

While facilitating a class an instructor uses a variety of questioning techniques. Which of the following BEST describes the benefits?
A) Challenges learners, involves them and helps to monitor their progress.
B) Establishes an environment that supports learning, and maintains focus on meeting stated learning objectives
C) Facilitates group dynamics in a positive way, while encouraging respectful interactions.
D) Keeps the learners engaged as to what is coming next andconveys the importance of theirknowledge.

Accepted Answer

Using a variety of questioning techniques challenges learners, involves them actively in the learning process, and helps the instructor monitor their progress and understanding.

Question 13

During a lecture, an open-ended question is given to the class. A learner responds with an answer that is not completely correct. Which of the following would be the BEST way to give the learner the correct answer?
A) Explain to the learner that the answer was wrong, and then go through the correct answer. While explaining the incorrect answer, point out where the learner was wrong.
B) Repeat the learner's response, while explaining the areas of the question that were wrong, then asking the learner if they would change the answer to the correct response.
C) Focus on the parts of the answer that were correct. Next explain those aspects that were incorrect. Afterward, repeat those parts that were correct.
D) Ask another learner to explain why the answer given was incorrect, then repeat the learner's response. Ask the class to give other examples as to why this is incorrect.

Accepted Answer

This approach encourages positive reinforcement by acknowledging what the learner got right, provides constructive feedback on what was incorrect, and reinforces learning by repeating the correct parts.

Question 14

A student points out an error in the training materials during a class. Which of the following is the BEST course of action the trainer should take?
A) Ignore the error and follow the material as designed.
B) Verify the error and acknowledge it during the class.
C) During the class, call the designer to make the correction to the material.
D) Continue presenting the material and correct the course designers after class.

Accepted Answer

The trainer should verify the error and acknowledge it during the class to maintain credibility and ensure accurate information is being taught.

Question 15

During the introduction to the course material, the trainer realizes that the students do not have the required prerequisite knowledge. Which of the following courses of action should the trainer take?
A) Inform the students they do not have the prerequisite knowledge and cancel the course.
B) Prepare supplemental materials to cover the prerequisite knowledge.
C) Spend the first day covering the prerequisite material and drop the last day's material from the class.
D) Let the client know the students will not be able to learn the material and the trainer should not be blamed.

Accepted Answer

The trainer should prepare supplemental materials to cover the prerequisite knowledge, ensuring that students can follow the course effectively without canceling or altering the course schedule significantly.

Question 16

Which of the following would be an example of setting up a proper learning environment?
A) Ask students to sit according to age when entering the room
B) Place students who have previously attended classes in the back of the room
C) Have experienced users in the front of the room
D) Remove assigned seating in the setup

Accepted Answer

Removing assigned seating can create a more flexible and inclusive learning environment, allowing students to choose where they feel most comfortable and engaged.

Question 17

Which of the following BEST explains why a trainer needs to evaluate student performance?
A) To determine improvements that need to be made
B) To provide intrinsic motivation to the students through grades
C) To gauge the amount of training that occurred over the course
D) To measure the amount of learner participation throughout the course

Accepted Answer

Evaluating student performance helps identify areas where students need improvement, allowing trainers to adjust their methods and materials to enhance learning outcomes.

Question 18

An instructor is conducting a review of written instructions and is aware that the preferred learning style of one of the learners is kinesthetic. Which of the following is the BEST choice for the instructor?
A) Adjust the delivery of the review to include more graphs and charts as part of the exercise.
B) Administer an exam to verify learner's knowledge of the material.
C) Deliver the curriculum as defined in the documentation so that the rest of the class does not fall behind.
D) Adjust the delivery of the review to include a demonstration as part of the exercise.

Accepted Answer

Kinesthetic learners learn best through hands-on activities and demonstrations, so including a demonstration would cater to their preferred learning style.

Question 19

Which of the following represents an objective evaluation of a learner?
A) A multiple-choice exam
B) An essay exam
C) A five-page annotated paper
D) A short-answer exam

Accepted Answer

A multiple-choice exam is considered an objective evaluation because it typically has clear right or wrong answers, minimizing subjective judgment in scoring.

Question 20

A trainer has just covered material where the learners have a reasonable and expected understanding. A learner then asks a question relevant to the material covered. Which of the following is the BEST action for the instructor to take?
A) Query the class as to whether they wish to dwell on this material or move on
B) Review the material again
C) Encourage the learner to answer their own question
D) Respond back quickly and move on to new material

Accepted Answer

Encouraging the learner to answer their own question promotes critical thinking and reinforces their understanding of the material.

Exam 17: CompTIA CTT+ Essentials

Which of the following describes a form of feedback with the GREATEST positive impact?

An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?

A trainer has just completed instruction on a seven-step process. The trainer tells a real-world story to the class and then asks the learners to identify which step of the process was used in that story. The trainer was effectively attempting to:

While teaching a block of content, the instructor notices several students who appear to be confused. Which of the following is the BEST way to confirm the observation?

A learner asks a trainer a question about a topic area that is related to the course. The trainer has no knowledge on the topic area. Which of the following are the BEST ways to respond to the question? (Select TWO) .

An instructor asks an open-ended question to the class. Which of the following BEST describes the skill the instructor is demonstrating?

Which of the following would a trainer use to motivate students as a class?

Which of the following is MOST appropriate for a trainer to use to regain students' focus?

Which of the following items are MOST important to include on an evaluation form for an asynchronous course? (Select THREE) .

A student emails an instructor with an entire life story of why assignments are being turned in late. The instructor suspects that the student simply lacks motivation. Which of the following is the BEST option for the instructor?

While facilitating a class an instructor uses a variety of questioning techniques. Which of the following BEST describes the benefits?

During a lecture, an open-ended question is given to the class. A learner responds with an answer that is not completely correct. Which of the following would be the BEST way to give the learner the correct answer?

A student points out an error in the training materials during a class. Which of the following is the BEST course of action the trainer should take?

During the introduction to the course material, the trainer realizes that the students do not have the required prerequisite knowledge. Which of the following courses of action should the trainer take?

Which of the following would be an example of setting up a proper learning environment?

Which of the following BEST explains why a trainer needs to evaluate student performance?

An instructor is conducting a review of written instructions and is aware that the preferred learning style of one of the learners is kinesthetic. Which of the following is the BEST choice for the instructor?

Which of the following represents an objective evaluation of a learner?

A trainer has just covered material where the learners have a reasonable and expected understanding. A learner then asks a question relevant to the material covered. Which of the following is the BEST action for the instructor to take?