Question 1

Which of the following describes a high-order question type?
A) An instructor asks a specific student a question.
B) An instructor tells a fictitious story to illustrate an example.
C) An instructor asks how many steps are in a process.
D) An instructor asks learners to compare and contrast two elements.

Accepted Answer

High-order questions require learners to engage in critical thinking, analysis, and synthesis. Asking learners to compare and contrast two elements involves these skills, making it a high-order question.

Question 2

An online exam has just begun in a classroom setting. The instructor notices that a student has not started the exam and is avoiding eye contact. The student is MOST likely:
A) Cheating
B) Confused
C) Angry
D) Focused

Accepted Answer

The student avoiding eye contact and not starting the exam is most likely confused, as this behavior can indicate uncertainty or lack of understanding about the exam process or content.

Question 3

In a virtual classroom, which of the following factors might an instructor have the MOST difficulty controlling?
A) Distracting questions from other learners
B) Surroundings of the distant learner
C) Inappropriate comments in chat
D) Motivation of the learners in the class

Accepted Answer

The answer of In a virtual classroom, which of the...

Question 4

Which of the following questions is more likely to require students to think through the answer?
A) "From the list on the board, which did we discuss first?"
B) "What are the causes of …?"
C) "Yes or no…?"
D) "Which do you like better…?"

Accepted Answer

This question requires students to analyze and evaluate information to identify causes, promoting deeper thinking and understanding.

Question 5

After several discussions, a client is insisting that a training course be cut from two days to just one. Which of the following is the BEST way to proceed?
A) Adjust the material as necessary
B) Delay the course until other arrangements can be made
C) Cancel the course
D) Make no adjustments to the material

Accepted Answer

Adjusting the material as necessary allows the course to fit into the new time frame while still delivering the essential content, accommodating the client's request.

Question 6

While teaching a course the instructor asks a question and a learner answers the question incorrectly. Which of the following is the BEST way to respond? (Select THREE).
A) Inform the learner that they need to research their answer.
B) Correct the learner's response in a humorous manner.
C) Ask the rest of the class to provide the correct answer.
D) Rephrase the question, and wait for the learner to provide the correct answer.
E) Acknowledge the learner's response and provide the correct response.
F) Ask the learner to cite a reference for the answer.

Accepted Answer

The answer of While teaching a course the instructor asks...

Question 7

A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?
A) Continue using the video because it works at other locations
B) Use a few photos discussing what was covered by the video
C) Provide a link to download the video before viewing
D) Include the topic in the outline but skip over it in class

Accepted Answer

The answer of A trainer has included a long, high-resolution...

Question 8

When a student in a lab is kept from participating due to a technical problem the instructor should FIRST:
A) Ignore the problem and work with the student during a break so the class is not disturbed.
B) Concentrate on getting the student's technical problem solved so they can learn with the rest of the class.
C) Try to quickly analyze the problem to resolve the issue.
D) Have another learner help the student while the instructor continues teaching.

Accepted Answer

The instructor should first try to quickly analyze and resolve the issue to minimize disruption and ensure the student can participate in the class.

Question 9

An instructor receives a graphic that needs to be used as an exhibit in a virtual classroom. The graphic type is not compatible for use with the virtual classroom software or the presentation software. The graphic must be shown in the class. Which of the following should the instructor try FIRST?
A) Attempt to open the graphic on another computer and use that computer to run the virtual classroom.
B) During the class, ask the learners if they are able to open the given file type. If so, provide the graphic file via email.
C) Ask the provider of the graphic to provide a compatible file format of the graphic.
D) Re-create the graphic using another software tool.

Accepted Answer

The instructor should first ask the provider of the graphic to provide a compatible file format, as this is the simplest and quickest solution to ensure the graphic can be used in the virtual classroom.

Question 10

While teaching a course online the instructor tells all learners to work through the material as a group. During the second day of the class the instructor recognizes that a learner is moving into the next online course unit early and then doing them incorrectly. Which of the following should the instructor do to control the pace of the learner?
A) Send a private message to the learner addressing this issue.
B) Inform the entire class that extra information will be given during each unit that they will need for their assessments.
C) Assign outside research to the learner as independent study.
D) Inform the learners that if they continue to work ahead they will be removed from the course.

Accepted Answer

Sending a private message to the learner allows the instructor to address the issue directly and privately, providing guidance and support to help the learner stay on track without publicly embarrassing them or creating a negative learning environment.

Question 11

After completing a block of instruction, several learners have questions on how the material would apply to their situation. Which of the following could the instructor do to show the students the relevance of the material? (Select TWO).
A) Move on to new material as there is a lot more to cover
B) Review the content again
C) Explain that it will become clear later
D) Solicit the class for relevant stories
E) Relay anecdotes illustrating the use of the material

Accepted Answer

Soliciting the class for relevant stories and relaying anecdotes illustrating the use of the material can help students see the practical application and relevance of the material to real-world situations.

Question 12

A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?
A) Computer-generated printouts of the material
B) Video podcasts of the training sessions
C) Audio files explaining the processes in the class
D) Virtual training sessions providing a comfortable environment

Accepted Answer

The answer of A trainer is preparing to present a...

Question 13

Which of the following statements describes a good method to motivate learners to ask questions?
A) Acknowledge and appreciate all questions asked.
B) Leave questions for the end of class.
C) Redirect questions to the other learners.
D) Call out learners individually.

Accepted Answer

Acknowledging and appreciating all questions creates a positive environment that encourages learners to participate and ask more questions.

Question 14

Which of the following should a trainer do during a training session if they become interested in a student and want to learn more about their personal relationships?
A) Continue to conduct the training session
B) On a break talk to the student in private
C) During introductions ask all the students about their personal relationships
D) Inquire about the student to ensure they are not in a relationship

Accepted Answer

A trainer should maintain professionalism and focus on conducting the training session without delving into personal matters of students.

Question 15

A contract trainer is delivering a customized course at a client site. In each of the last two sessions, the client has noted that the material contains incorrect information regarding several products. The client now notices that the mistakes are still in the material. The trainer has mentioned this problem twice to the development team and is frustrated. The BEST option for the trainer is to:
A) Create supplemental handouts with the correct product information.
B) Call the manager of the development department and emphasize the department's incompetence.
C) Tell the client to take personal responsibility to ensure the mistakes are corrected.
D) Skip delivering that portion of the course until the material is updated.

Accepted Answer

The trainer should create supplemental handouts with the correct product information to ensure the client receives accurate information while waiting for the development team to update the materials. This approach addresses the immediate issue without disrupting the course delivery.

Question 16

While teaching in a virtual classroom, the trainer uses which of the following to mitigate disruptions?
A) Keep all interactions public within the virtual classroom.
B) Create a discussion forum for the trainer to use with the learners.
C) Use private chat rooms with trainer monitoring.
D) Force particular disagreements to be directed to the entire group.

Accepted Answer

Using private chat rooms with trainer monitoring allows for addressing disruptions individually without involving the entire class, maintaining focus and minimizing distractions.

Question 17

Which of the following can a virtual trainer use to elicit feedback if they host asynchronous training sessions?
A) Website links to external websites
B) Demonstrations during the session
C) Close-ended questions during the session
D) Host discussion areas on the website

Accepted Answer

Asynchronous training sessions benefit from discussion areas on the website where participants can leave feedback at their convenience.

Question 18

Which of the following explains why an instructor would use probing questions?
A) To give learners a chance to think through a possible scenario
B) To provide concise answers to cover all of the review material
C) To gain clarity about the learners understanding of the material
D) To increase participation in the review process and encourage critical thinking

Accepted Answer

The answer of Which of the following explains why an...

Exam 17: CompTIA CTT+ Essentials

Which of the following describes a high-order question type?

An online exam has just begun in a classroom setting. The instructor notices that a student has not started the exam and is avoiding eye contact. The student is MOST likely:

In a virtual classroom, which of the following factors might an instructor have the MOST difficulty controlling?

Which of the following questions is more likely to require students to think through the answer?

After several discussions, a client is insisting that a training course be cut from two days to just one. Which of the following is the BEST way to proceed?

While teaching a course the instructor asks a question and a learner answers the question incorrectly. Which of the following is the BEST way to respond? (Select THREE) .

A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?

When a student in a lab is kept from participating due to a technical problem the instructor should FIRST:

An instructor receives a graphic that needs to be used as an exhibit in a virtual classroom. The graphic type is not compatible for use with the virtual classroom software or the presentation software. The graphic must be shown in the class. Which of the following should the instructor try FIRST?

After completing a block of instruction, several learners have questions on how the material would apply to their situation. Which of the following could the instructor do to show the students the relevance of the material? (Select TWO) .

A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?

Which of the following statements describes a good method to motivate learners to ask questions?

Which of the following should a trainer do during a training session if they become interested in a student and want to learn more about their personal relationships?

While teaching in a virtual classroom, the trainer uses which of the following to mitigate disruptions?

Which of the following can a virtual trainer use to elicit feedback if they host asynchronous training sessions?

Which of the following explains why an instructor would use probing questions?