Lexie, a new manager, must enforce sales report deadlines, but her team is struggling. She creates a new system to streamline the process and helps everyone understand why the deadlines are important. On which of the following internal forces is Lexie trying to have an impact?
A) demographic characteristics
B) shareholder, customer, and market changes
C) manager's behavior
D) human resource concerns
E) social and political pressures

Question

Quizplus · Accepted Answer

By changing their own behavior, managers can be a source of positive change within the organization. Excessive conflict between managers and employees or between a company and its customers is another indicator that change is needed. Perhaps there is a personality conflict, so that an employee transfer may be needed. Or perhaps some interpersonal training is required.

Lexie, a New Manager, Must Enforce Sales Report Deadlines, but Her