Francis, the plant manager, is interested in increasing the facility's productivity by utilizing MBO so that his managers and their employees are more focused on objectives. This month Francis asked his managers to concentrate on the two first steps of MBO, which are
A) for managers to develop an action plan and to give employees a performance appraisal.
B) for employees to develop an action plan and to study the competition.
C) to periodically review performance and to develop an action plan.
D) to review each employee's performance and to set an action plan based on performance.
E) to jointly set objectives with their employees and to have managers develop action plans.

Question

Quizplus · Accepted Answer

Management by objectives (MBO) is a four-step process in which (1) the manager and employee jointly set objectives for the employee, (2) the manager develops action plans, (3) the manager and employee periodically review the employee's performance, and (4) the manager makes a performance appraisal and rewards the employee according to results.

Francis, the Plant Manager, Is Interested in Increasing the Facility's