Typically, organizations expect individuals in the technical support arena to have fully developed business skills when they join the workforce. These organizations will then teach them more advanced technical skills.
Correct Answer:
Verified
Q7: It is okay for an employee not
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Q10: Typically, when hiring people for front-line positions,
Q11: Skills that are specific to the customer
Q13: The presence of business skills will increase
Q14: Understanding the specific industry in which their
Q15: At the very least, companies expect people
Q16: Soft skills are the skills people need
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