To combat complaints by customers who are feeling an attitude of indifference towards the services they are receiving, some companies establish a ____ process to maintain a positive relationship between a service provider and its customers.
A)business relationship management
B)customer relationship management
C)service level management
D)contract management

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The Answer of To combat complaints by customers who are feeling an attitude of indifference towards the services they are receiving, some companies establish a ____ process to maintain a positive relationship between a service provider and its customers.
A)business relationship management
B)customer relationship management
C)service level management
D)contract management

To Combat Complaints by Customers Who Are Feeling an Attitude