As organizations implement monitoring technology, service desks may be located near or with the data center operations control team so that both teams can share service and network monitoring systems.
Correct Answer:
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Q1: In addition to having and knowing how
Q3: In organizations that have multiple service desks
Q4: With security of data, information and systems
Q5: Service desks that operate 24 hours a
Q6: The permissions or authority the service desk
Q7: There is no scientific proof that employee
Q8: Medium sized service desks typically take on
Q9: The tools and technology a service desk
Q10: One benefit to some service desks is
Q11: Regardless of the size of a service
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