In organizations that have multiple service desks linked by technology, service desk operations can be transferred to an alternate site in the event of a natural disaster or other extreme condition.
Correct Answer:
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Q1: In addition to having and knowing how
Q2: As organizations implement monitoring technology, service desks
Q4: With security of data, information and systems
Q5: Service desks that operate 24 hours a
Q6: The permissions or authority the service desk
Q7: There is no scientific proof that employee
Q8: Medium sized service desks typically take on
Q9: The tools and technology a service desk
Q10: One benefit to some service desks is
Q11: Regardless of the size of a service
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