In order to reduce stress and the possibility of getting injured on the job, service desk analysts can ensure that they are ready to react to whatever comes their way.
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Q19: Once an analyst's workspace has been adjusted
Q20: Analysts should try on several headset models
Q21: Too little light is better than too
Q22: As long as an analyst's overhead and
Q23: Customer service is only a stressful profession
Q25: The most effective analysts avoid asking for
Q26: Some service desk managers recommend that analysts
Q27: Drinking plenty of water increases analysts' energy
Q28: True service desk experts take the time
Q29: Which is true?
A)Large service desks are typically
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