Which is true of planned large service desks?
A)They are typically arranged in separate groups around the building, with each group focusing on a specific type of customer.
B)The cubicle walls between analysts are typically high to reduce noise and allow the analysts to concentrate.
C)They typically have notification systems, such as electronic reader boards, white boards, and network monitors in prominent locations.
D)The service desk manager usually resides in the service desk and takes calls, especially during an emergency.

Question

Quizplus · Accepted Answer

Planned large service desks often incorporate notification systems like electronic reader boards, white boards, and network monitors in visible areas to efficiently communicate updates, alerts, and information to the staff. This helps in managing the flow of information and ensures that all team members are aware of the current status and any critical issues that need attention.

Which Is True of Planned Large Service Desks