With all the methods of contacting a service desk now available, the telephone is being phased out as a contact channel.

Name: With all the methods of contacting a service desk now available, the telephone is being phased out as a contact channel.
Brand: Quizplus
Rating: 4.8 (45 reviews)

Question

Quizplus · Accepted Answer

Despite the emergence of various digital communication methods, the telephone remains a crucial and frequently used channel for contacting service desks due to its immediacy and the preference of many users for voice communication.

With All the Methods of Contacting a Service Desk Now