Tension was apparent as the management team discussed changes to promotion requirements.But then Chris made a joke about Jake's white-knuckled grip on his pen,and the laughter seemed to lighten the mood.Chris was acting in a ______ role.
A)relational
B)task
C)production
D)social
E)maintenance

Question

Quizplus · Accepted Answer

Chris's joke helped to ease the tension and maintain positive relationships among the management team, indicating that he was acting in a maintenance (or social) role.

Tension Was Apparent as the Management Team Discussed Changes to Promotion